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Covid-19 Emergency Measures

we are still OPEN although our front door is locked.

If you need to speak to a GP please ring the surgery on 01480 497477 and a telephone consultation with a GP will be booked for you.  If the GP decides you need to be seen the GP will book a face to face appointment.

If we usually dispense medication for you, we ask you not to visit the surgery.  We will ring you when your medication is ready for delivery to your home.  Please make sure you are in to receive your medication.

If we do not dispense to you and you usually pick up a prescription, please now nominate a pharmacy.  We will send your prescription electronically where you can collect your medication.

If you need to order repeat medication please ring and speak to our receptionist - 01480 497477.

Help for the extremely vulnerable

If you have a medical condition that makes you extremely vulnerable you will be able to ask for help getting deliveries of essential supplies like food.  Please click on the link below.

St Ives Food Bank

Week beginning Monday 30 March the St Ives Food Bank will be delivering food parcels to clients and ask you not to visit.


Food parcels will be delivered on a Tuesday and Friday morning.  The driver will deliver the parcels to the front door, knock on the door and move away. 


DELIVERIES WILL ONLY BE MADE TO ST IVES AND THE SURROUNDING VILLAGES (Wyton, Somersham, Colne, Earith, Bluntisham, Needingworth).  


The food bank will be open on Tuesday, 24 and Friday, 27 March for those clients who still have paper vouchers.  

Food Parcel deliveries can be organised through the surgery, please speak to a receptionist on 01480 497477.

Medical certification related to the Covid-19 pandemic

If you require a certificate for your employer for self certification please use the form below.


NHS COvid volunteers info and registration page

Try the NHS App

You can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

For more information go to'


The Old Exchange @ East Street

Our practice team is proud to provide the highest standards of patient-centred family healthcare.  We are an innovative, expanding practice conveniently located in the centre of St Ives.  At the old exchange @ east street you can expect

  • A personal approach

  • Excellent continuity of care

  • A complete range of services

  • Quick access to appointments



(Site updated 01/04/2020)

Contact Details

The Old Exchange Surgery

Contact Telephone

(01480) 497477
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website