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Dear Patients



Re: Changes ahead for The Old Exchange and Cromwell Place surgeries


We are keen to notify you of important changes ahead. The Old Exchange is the smallest GP surgery in St Ives and we are proud of the services we offer. Small surgeries, however, are vulnerable and are sadly no longer sustainable in the long-term.


Against this backdrop and with a view to the future we are delighted to inform you that we are working towards forming a new practice in partnership with our neighbouring practice Cromwell Place Surgery. Both practices believe that this ensures the long term continuity of provision of high quality, responsive general practice to the patients that each practice currently serves. The new practice will be called Grove Medical Practice.


An exciting building project is due to start at the Cromwell Place site. This will create enough space for the whole new merged practice. The plan is for us to merge early in 2020 but until the building is completed patients will be seen at both existing sites (Cromwell Place and The Old Exchange). On completion of the building works (later in 2020) we intend to work solely from the newly extended and renovated premises.


We are aware that these changes may cause concern to some of our patients, who value us being small, flexible and accessible. Please be assured that both practices are committed to working hard to maintain high standards of care and that there will be benefits to becoming part of a larger organisation, ensuring the viability and long-term future for the practice, our patients and staff.


We have a lot of respect for our Cromwell Place colleagues and very much look forward to working with them. Thank you for bearing with us during the changes ahead.


If you have any questions, please feel free to contact the Practice Manager on 01480 497477 or by email at



Dr Judith Somers Heslam


The Old Exchange Team



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The Old Exchange @ East Street

Our practice team is proud to provide the highest standards of patient-centred family healthcare.  We are an innovative, expanding practice conveniently located in the centre of St Ives.  At the old exchange @ east street you can expect

  • A personal approach

  • Excellent continuity of care

  • A complete range of services

  • Quick access to appointments



(Site updated 05/12/2019)

Contact Details

The Old Exchange Surgery

Contact Telephone

(01480) 497477
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